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When distribution is no longer a given

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International growth sooner or later raises the question of how a brand should organise its presence across different markets. For many brands, distribution plays a central role in that decision. A local distributor provides not only a commercial and logistical structure, but also access to knowledge, relationships and experience that may not otherwise be readily available in a new market. The right partner can therefore make an important contribution to a brand’s development and to the position it is able to establish within a market. Once such a structure is working well, it quickly becomes part of everyday business: the brand develops, retailers know their local point of contact and responsibilities are clearly defined. A model that works naturally tends to raise few questions. Yet this is precisely where an interesting strategic question arises: does a distribution structure that was once the right choice remain appropriate as the circumstances and interests on which it was based continue to evolve?

That question does not need to arise from a problem. Organisations evolve, international ambitions change and markets become increasingly interconnected. The wider environment does not stand still either: retailers evolve, online sales make geographical boundaries less defining and consumers increasingly look beyond their domestic market. New possibilities emerge, priorities shift and the balance between international direction and local market knowledge can change. As a result, the assumptions on which a distribution structure was originally established may gradually shift without the structure itself ever having been the wrong choice.

This makes distribution more than an operational consideration. The way in which a market is organised touches on several aspects of strategy: from positioning and market knowledge to commercial relationships and the allocation of responsibilities. As circumstances change, the relative importance of these elements may shift as well. Local knowledge, international coherence, proximity to the market and the way responsibilities are allocated can take on different significance at different points in time.

A distribution structure also represents more than revenue, margin and logistics alone. Knowledge, relationships and experience form part of it too. Some of these are visible and transferable, while others develop over time and are far more difficult to capture. This includes an understanding of local dynamics, the quality of relationships and an instinct for the particular characteristics of a market. A strategic assessment therefore requires consideration not only of the structure itself, but also of the value that has been built within it. The question is not which distribution model is generally better, but which structure best reflects the circumstances, ambitions and interests that matter at that particular point in time.

The retailer also deserves a distinct place in this assessment. Distribution strategies are often designed from the perspective of the brand, while retailers ultimately play an important part in determining how strongly a brand is represented within a market. They have finite space, capital and attention and must continually decide which brands they are prepared to invest in. Commercial performance is not the only consideration; trust, continuity, support and the quality of the relationship matter as well. A change in distribution therefore affects more than the route by which products reach the market. It may also affect the network of relationships on which a market position has, in part, been built.

A further dimension arises because the different parties within a distribution structure do not necessarily develop at the same pace or in the same direction. A brand may acquire different international priorities, a distributor remains closely connected to the local market through its role, and a retailer is primarily concerned with what is relevant to its own customers. These interests need not conflict, but nor do they automatically coincide. A structure that made sense to all parties for a long period of time can therefore gradually take on a different significance. Strategic alignment requires consideration not only of whether each individual party is performing well, but also of whether the different interests and expectations within the same structure remain sufficiently aligned.

This does not mean that existing structures should be preserved simply because of those relationships. Continuity is not a strategy in itself, but neither is change. When circumstances, ambitions or interests shift, a distribution model that has performed extremely well for many years may at some point become less suited to what is needed next. At the same time, change can create new possibilities while also affecting the value that has been built within the existing structure. Distribution should therefore not be assessed solely on the basis of whether the current model works, but in terms of the strategic alignment between brand, organisation, market and retailer.

This is one of the more interesting aspects of distribution strategy. A successful model can provide years of evidence that the right choice was once made, but past success does not automatically provide an answer for the future. Markets rarely change overnight, and organisations, brands and relationships tend to evolve gradually as well. There is therefore seldom a single, identifiable moment at which a distribution structure suddenly ceases to be appropriate. More often, circumstances shift slowly while the existing model continues to function perfectly well.

The relevant question, then, is not whether a distribution structure is good or bad today, but whether the assumptions on which it was built remain the same. Does the way a brand organises its market still reflect its position, development and ambitions? Does it still correspond with the way retailers and consumers are evolving? And do market knowledge, responsibility and commercial interests still sit where they can add the greatest value? There is no universal answer. Direct is not inherently better than indirect, international is not automatically stronger than local, and change is not necessarily more strategic than continuity. Sometimes a critical reassessment leads to a different structure; sometimes it confirms that the existing model remains the right one.

Perhaps that is ultimately where strategic thinking begins: with a willingness to question even what is working well, and to consider whether what was once a deliberate choice remains so today.